FAQ

Q: I cannot open the recovered files with software program applicable to the type of the file recovered. Why?
Your files were overwritten by other data. In this case there is no way to retrieve the data.

Q: Can Power Data Recovery harm my disk?
As long as the drive is not physically damaged there is no risk in using the software. Power Data Recovery only reads from the drive, and does NOT write to it at any time by itself.

Q: Can fragmentation of the drive affect the result of the recovery?
Fragmentation in NTFS should not affect the results of the recovery. Information about a file's allocation is stored in a MFT entry. However with the FAT file system, this information is stored in the FAT and this information will be lost after deleting, so the lower the fragmentation of the drive is, the higher the chance of a recovery is.

Q: Can I recover my data after performing FDISK?
Even if your partitions have been deleted with FDISK, you can use Physical Device Recovery and select a physical drive scan from Power Data Recovery and recover the data from the lost partition. Furthermore, even if you have created new partitions after removing the old ones, you can still recover your data with the Power Data Recovery.

Q: Can I use Power Data Recovery to recover data from CD's, CDR's and DVD's?
Yes, you could use CD/DVD Recovery module to recover data from CD/DVD disk.

Q: Does Power Data Recovery also recover all NTFS permissions for a deleted file?
No, it recovers the file information, but the privileges should be re-edited onto the file.

Q: Does Power Data Recovery rescue every kind of file format or just some?
Power Data Recovery can recover all files, but the files may not have been overwritten.

Q: For what are the recovered .$EFS files?
These files are packed raw encrypted files that will be imported into a new NTFS file during saving. If the importing was successful, these files will be deleted automatically. You may save your files to a NTFS volume if the file could not be imported (because it was not saved to a NTFS volume).

Q: Is it possible to recover lost files to a CDR/RW drive?
Power Data Recovery is not a CDRW burning software! Anyway you can save to a CDRW if the software/ hardware supports packet recording. You have to install an UDF driver for your CDRW drive. Then you can save files like to a hard drive to the CDRW drive (This feature is already included in Windows XP).

Q: When I connect U disk to computer, system prompts me to format U disk. Well, should I format U disk at first or recover data at first?
Generally, when encountering the above situation, users had better make U disk data recovery at first if they want to recover lost data from U disk more safely and completely, and then format U disk.