FAQ

Q: Recover lost data of mobile phone

Data stored on mobile phone may be lost due to mistaken deletion, accidental formatting, or virus attack. If users want to recover lost data of mobile phone, they should turn to data recovery software like computer users. However, though mobile phone users can recover lost data by using data recovery software like Windows computer users do, they should make different preparations. Since mobile phone is not internal storage device, users should connect mobile phone to computer or connect memory card of mobile phone to computer. Then, launch data recovery software to enter the following interface:



In this interface, users should select a suitable module to recover lost data of mobile phone according to practical situations. For instance, if users want to recover deleted data of mobile phone, they should select the functional module “Undelete Recovery”. Then, select the memory card where data loss appears and scan selected storage device. After scan, data recovery software will show users all data found from selected memory card. At this time, users need to check data which need recovering and save them to a safe place. After this operation, professional data recovery software helps recover lost data of mobile phone successfully.